Privacy Policy

1. Introduction & Corporate Commitment

Dorek International Enterprises LLP ("Dorek International", "we", "our", or "us") respects your privacy and is committed to protecting the personal and business information you share with us across our website (dorekinternational.in), retail outlets, Doorcarts franchise network, and enterprise software platforms.

2. Information We Collect

We collect information that you voluntarily provide when submitting business enquiries, franchise/dealership applications, career applications, or service requests, including:

• Full Name, Designation, and Company/Store Name
• Contact Details (Phone Number, WhatsApp Number, Email Address, and Postal Address)
• Project Requirements, Franchise Territory Preferences, or Resume/Qualification Details
• Standard technical telemetry (browser type, device type, and anonymized session analytics) to optimize site performance and security.

3. How We Use Your Information

Your information is strictly used for legitimate corporate operations, including:

• Responding to your product, engineering, solar EPC, or franchise partnership enquiries within 24–48 business hours.
• Evaluating dealership, associate, investor, and career applications.
• Providing installation support, Annual Maintenance Contract (AMC) scheduling, and warranty assistance.

4. Data Protection & Confidentiality

We implement strict administrative and technical safeguards to protect your data against unauthorized access. Dorek International does not sell, rent, or trade your personal contact details to third-party marketers.

5. Contact & Grievance Redressal

For any privacy-related queries, data updates, or grievance redressal, please contact our Corporate Desk via the official Contact page on this website.